Thomas Kilmann Instrument: One Assessment Per Person (2022)

Purchase the Online TKI

For 1 Other Person—
Or for a Group

When you click on the button at the bottom of this section, you’ll be adding the online TKI to your Shopping Cart. In this section, you can make a purchase either for 1 other person or for a group of people (which, if you choose, can also include you).

However, the TKI will not be placed in your private account—unless (and not until) we receive your KD_Spreadsheet that includes your relevant information along with the same requested information about the other members in your group. See the section below:Completing Your KD_Spreadsheet.

CAUTION 1: If you wish to purchase 1 online TKI only for yourself (not for anyone else),go to the other section on this page that’s designed for that specific purpose.

CAUTION 2: If you wish to purchase the PAPER version of the TKI for 1 other person or for a group of people, which requires them to score, graph, and interpret their own results, you must go to the publisher’s website: The Myers-Briggs Company.


For 1 to 49 persons, each TKI is $45.00 per person.
For 50 to 99 persons, each TKI is $42.50 per person.
For 100 to 499 persons, each TKI is $40.00 per person.
For 500 to 999 persons, each TKI is $37.50 per person.
For 1000 or more persons, each TKI is $35.00 per person.

(Video) PMBOK Guide 7th Page 169: Thomas Kilmann Conflict - Mode Instrument (CORRECTION!)

In the Quantity text box at the bottom of this page, enter the number of online TKIs that you wish to purchase for a group of participants (or leave the default as 1, if you are making this purchase for just 1 other person). If you enter 50 or more TKIs, the total charge will be based on the relevant quantity discount.

Then click on the button, ADD TO CART, so you can proceed to purchase your specified quantity of TKI assessments.

Completing Your KD_Spreadsheet

After you’ve made your quantity purchase, be sure to download the KD_Spreadsheet for Creating Group Accounts and carefully follow the instructions.

For example, if you are buying the TKI for one other person, fill out the spreadsheet for just that one person. If you’ll be taking the TKI along with other persons in your group, please make sure to also include YOUR information on the KD_Spreadsheet.

When you send your carefully completed KD_Spreadsheet to, also let us know your preferences for these four services:

  1. The date, time, and time zone when you want us to import your spreadsheet, which initiates the TKI process for your client(s) or group members.
  2. If you do NOT want to receive each separate TKI Report as soon as each of your clients completes their assessment. Otherwise, each TKI Report (as a pdf file) will automatically be emailed to you directly from the publisher’s website.
  3. If you want your clients to be able to Download their own TKI Report or… (b) if you want us to delete the download button for your group account, so only you (or a designated facilitator) can present your participants’ TKI Reports directly to them.
  4. If and when (the date, time, and time zone) you want us to send a Reminder Email (for this one time only) to your clients who have not yet completed their TKI assessment.

When we import your spreadsheet, every listed person will immediately receive an “account email” that provides your group’s unique PRIVATE LINK along with the step-by-step instructions for registering a private account on the publisher’s website and then taking the TKI assessment within the 90-day access period—which begins on the date when we import your spreadsheet. At that same time, we will also send you that same unique PRIVATE LINK with instructions, so you can email that information to your clients or group members—just in case they never received their account email from the publisher’s website (usually due to a very sensitive firewall).

Our Refund Policy and Expiration Policy

Refund Policy: As stipulated in All Our Policies, within 30 days from the purchase date, if you change your mind about using the TKI for any reason (if, for example, your training program gets cancelled), just contact us and you’ll receive a full refund for any unused TKIs. But we do not offer any refund, in whole or in part, once this initial 30-day period has elapsed or for any group members who’ve already taken the TKI assessment tool.

Expiration Policy: For most group TKI purchases, the number of persons listed on the spreadsheet will equal the quantity of TKIs that you just purchased. However, if you purchased a larger quantity of TKIs than the people listed on your spreadsheet (for the purpose of taking advantage of our quantity discounts), we’ll credit your group account with those extra TKIs, which we refer to as, “open slots.” But you’ll need to submit another (entirely new) KD_Spreadsheet when you know the participants who’ll be making use of those open slots in your account, which then initiates their 90-day access period for completing the TKI assessment.

Those “open slots” in your group account can be assigned to participants any time within ONE YEAR of the purchase date, after which, those “open slots” officially expire. But either before—or after—those slots expire, you can take advantage of our Renewal Policy to reactivate those open slots for one more yearby paying 50% of the current price of that online product on our Special Payments page.

(Video) Thomas Kilmann
Managing Your Group Account

After you’ve sent us your carefully completed spreadsheet (which includes letting us know your preferences for the four services in the previous section), you can then manage your group account all on your own—which is the standard practice for the great majority of our TKI Buyers.

Nevertheless, we offer two additional services for your TKI project, which we have conveniently included in our Extra Services Bundle. However, since these two extra services are time-consuming for us to manage on your behalf, we charge $25 for each Extra Services Bundle (see purchasing details in the next section).

NOTE: If you purchase 10 or more TKI assessments at one time, one Extra Services Bundle is automatically included in your group account.

After you’ve automatically been assigned (or purchased) an “Extra Services Bundle,” when you send us your carefully completed KD_Spreadsheet, also let us know your preferences for these two extra services:

  1. If and when (the date and the time, between 8 a.m. and 6 p.m. Pacific Time) you want us to email you 1 Status Report that lists all those participants in your group account who have—or have not—completed their TKI assessment.
  2. If and when (the date and the time, between 8 a.m. and 6 p.m. Pacific Time) you want us to email you 1 Zip File that includes the TKI Report of all the participants in your group who have already completed their TKI assessment.

If you’d like to receive more of these two extra services for your group account, you’ll then have to purchase additional Extra Services Bundles on our website.

(Video) Thomas Kilmann Conflict Mode Instrument
Purchasing an Extra Services Bundle

If you wish to purchase one or more of the Extra Services Bundle, please visit Special Payments, scroll down to the bottom of that page, enter the total amount for one or more Extra Service Bundles ($25 multiplied by the number of Bundles), and then complete your purchase. When the text box appears, Order notes, please enter: 1 Service Bundle for TKIs, 2 Service Bundles for TKIs, etc.


(Video) Human Relations: Thomas-Kilmann 5 Conflict Handling Styles | Conflict Resolution


SKU: TKI - GroupCategory: Assessment


How long does the TKI assessment take? ›

The ONLINE Thomas-Kilmann Conflict Mode Instrument (TKI) will take you about 15 minutes to respond to all 30 items on the assessment—using a computer, laptop, or mobile device.

How do you use the Thomas-Kilmann Conflict Mode Instrument? ›

Needs in any conflict situation you may respond in one of several ways by competing accommodating

What is designed to measure a person's behavior in conflict situations? ›

The Thomas-Kilmann Instrument is designed to measure a person's behavior in conflict situations. “Conflict situations” are those in which the concerns of two people appear to be incompatible.

What are the 5 components of the TKI model? ›

According to the Thomas-Kilmann Conflict Mode Instrument (TKI), used by human resource (HR) professionals around the world, there are five major styles of conflict management—collaborating, competing, avoiding, accommodating, and compromising.

What does the TKI measure? ›

The TKI test is a self-report questionnaire designed to measure how one deals with interpersonal conflict; with conflict being defined as simply the condition in which two or more individual's concerns appear to be incompatible.

What are the steps to resolve a conflict? ›

The Five Steps to Conflict Resolution
  1. Step 1: Define the source of the conflict. ...
  2. Step 2: Look beyond the incident. ...
  3. Step 3: Request solutions. ...
  4. Step 4: Identify solutions both disputants can support. ...
  5. Step 5: Agreement.
25 Jul 2019

Can we measure the behavior of a person? ›

These traits can also be measured through behavioural changes such as bodily changes, cortical arousal, observation of learning behaviour, etc. In many instances both verbal and non-verbal measures are used. We may examine the various indicators which are employed to measure verbal and non-verbal behaviour.

What are conflict assessment tools? ›

The aim of the tools is to make subjective conflict perceptions more transparent, and to enhance reflection and communication. The tools presented are: Conflict Wheel, Conflict Tree, Conflict Mapping, Glasl's Escalation Model, INMEDIO's Conflict Perspective Analysis, Needs-Fears Mapping, and a Multi-Causal Role Model.

How do you assess conflict situation? ›

Conflict assessment is the first stage in the process of conflict management and resolution. Participants (either disputants, third parties, or both) analyze the conflict including background, participants, issues, dynamics, and possible solutions. Then participants decide on a plan of action.

What are the 7 steps in conflict resolution? ›

How to Resolve a Conflict in 7 Simple Steps
  • Step #1: Identify Stakeholders. ...
  • Step #2: Ignore, Manage, or Resolve. ...
  • Step #3: Compete or Collaborate. ...
  • Step #4: Select Goals. ...
  • Step #5: Listen, Empathize, and Validate. ...
  • Step #6: Ask Questions. ...
  • Step #7: Agree on a Plan. ...
  • Conclusion.
4 Jun 2021

What are the two most important conflict management tools? ›

Conflict management tools, such as the Thomas-Kilmann (TKI) and Myers-Briggs Type Indicator, are an effective starting point for addressing differences between people and their preferred methods for communication, approaching disagreements and decisions.

What is the most important tool in conflict management? ›

13 Tools for Resolving Conflict in the Workplace, with Customers and in Life
  1. Stay Calm. ...
  2. Listen to Understand. ...
  3. Accentuate the Positive. ...
  4. State Your Case Tactfully. ...
  5. Attack the Problem, Not the Person. ...
  6. Avoid the Blame Game. ...
  7. Focus on the Future, Not the Past. ...
  8. Ask the Right Kind of Questions.
17 Jul 2019

When one person or group desires a different outcome than others do which type of conflict can occur? ›

Goal conflict. Goal conflict can occur when one person or group desires a different outcome than others do. This is simply a clash over whose goals are going to be pursued.

What are the top two Thomas Kilmann conflict Mode results identified from the questionnaire? ›

The Thomas Kilmann model model identifies two dimensions when choosing a course of action in a conflict situation, these are assertiveness and cooperativeness. Assertiveness is the degree to which you try to satisfy your own needs. Cooperativeness is the degree to which you try to satisfy the other person's concerns.

What are the 2 strategies of Kenneth Thomas and Ralph kilmann 2015? ›

The first axis is 'Assertiveness', or the extent to which we focus on our own agenda. The second is 'Cooperation', or our focus on our relationship with the other person.

Who created the 5 conflict management styles? ›

Developed in the 1970s by two psychologists, Kenneth Thomas and Ralph Kilmann, their Thomas-Kilmann Model suggests there are five unique approaches to conflict: collaborating, competing, compromising, accommodating, and avoiding.

What are 3 positive ways to resolve conflict? ›

When you resolve conflict and disagreement quickly and painlessly, mutual trust will flourish. and interpret verbal and nonverbal communication. communicate your needs without threatening, frightening, or punishing others. Pay attention to the feelings being expressed as well as the spoken words of others.

What are 3 tips to resolving conflict? ›

Some Ways to Resolve Conflicts
  1. Talk directly. Assuming that there is no threat of physical violence, talk directly to the person with whom you have the problem. ...
  2. Choose a good time. ...
  3. Plan ahead. ...
  4. Don't blame or name-call. ...
  5. Give information. ...
  6. Listen. ...
  7. Show that you are listening. ...
  8. Talk it all through.

Which conflict management style is best? ›

A collaborative negotiation style is usually the most effective style for managing conflict and fostering productive long-term relationships; however, different conflict-management styles can be effectively applied to different phases and types of conflict in management.

How do you measure a person? ›

How to Take Clothing Measurements - YouTube

How do you accurately measure a person? ›

How to Accurately Measure Your Height At Home - YouTube

How do you assess human behavior? ›

Behaviors can be measured by three fundamental properties which include repeatability, temporal extent, and temporal locus. Repeatability refers to how a behavior can be counted or how it can occur repeatedly through time.

What are the 4 assessment tools? ›

Peer Review - Having students assess themselves and each other. Portfolios - A collection of evidence to demonstrate mastery of a given set of concepts. Rubrics - A set of evaluation criteria based on learning goals and student performance. Written Reports - Tips for assessing written reports.

What are the 5 components of an assessment tool? ›

An assessment tool is made up of the following components: • the context and conditions for the assessment; • the tasks to be administered to the learner; • an outline of the evidence to be gathered from the learner; • the evidence criteria used to judge the quality of performance, for example, the decision‑making ...

What are three components of an assessment tool? ›

An assessment tool includes the following components—context and conditions of assessment, tasks to be administered to the student, an outline of the evidence to be gathered from the candidate and evidence criteria used to judge the quality of performance (i.e. the assessment decision-making rules).

What is the conflict assessment guide? ›

The Hocker-Wilmot Conflict Assessment Guide begins by describing the nature of the conflict, including its history, precipitating events, the parties' assumptions about conflict in general, the conflict elements, and past or potential transformations of those elements.

What is strategic conflict assessment? ›

The Strategic Conflict Assessment

a vital structure for collective decision-making. This approach was chosen over the more traditional single-donor approach to draw upon a wide range of international expertise and experience, to share resource costs and to mitigate political risk to donors.

What is conflict profile assessment? ›

“The Conflict Dynamics Profile is an online self-assessment tool designed to provide information on the constructive and destructive responses an individual tends to use in conflict situations, as well their personal “hot buttons.” The assessment takes approximately 20 minutes to complete.

What measurements are used for human Behaviour? ›

Behaviors can be measured by three fundamental properties which include repeatability, temporal extent, and temporal locus. Repeatability refers to how a behavior can be counted or how it can occur repeatedly through time.

What are the measures of behavior? ›

Behavior has at least six dimensions, these are: frequency or rate, duration, latency, topography, locus, and force.

What are behavioral measurements? ›

Behavioural measures are those in which some other aspect of participants' behaviour is observed and recorded. This is an extremely broad category that includes the observation of people's behaviour both in highly structured laboratory tasks and in more natural settings.

What techniques are useful for measuring Behaviour? ›

The primary method for assessing behavior change is through repeated data collection (Najdowski, A. C., et al., 2009).
7 Common ABA Data Collection Methods
  • Frequency/Event & Rate Recording. ...
  • Duration Recording. ...
  • Latency Recording. ...
  • ABC (Antecedent-Behaviour-Consequence) Data. ...
  • Scatterplot Analysis. ...
  • Interval Recording.

How do you measure a person? ›

How to Take Clothing Measurements - YouTube

Which instrument is used to measure a human? ›

A stadiometer is a piece of medical equipment used for measuring human height. It is usually constructed out of a ruler and a sliding horizontal headpiece which is adjusted to rest on the top of the head. Stadiometers are used in routine medical examinations and also clinical tests and experiments.

Which instrument is used for measuring sample of behaviour? ›

Personality instruments measure samples of behaviour. Their evaluation involves primarily the determination of reliability and validity.

What are the four types of measures? ›

You can see there are four different types of measurement scales (nominal, ordinal, interval and ratio). Each of the four scales, respectively, typically provides more information about the variables being measured than those preceding it.

What is the behavior checklist? ›

The Behavior Problem Checklist (BPC) is a self-report measure that structures caregivers' reports of specific behavior problems, activities of daily living (ADLs) and instrumental activities of daily living (IADLs) in care recipients and inquires about the caregiver's understanding of the cause of those problems.

What are the 4 dimensions of behavior? ›

4 physical dimensions of behavior: 1) frequency, 2) duration, 3) latency, and 4) intensity.

What are the 7 dimensions of behavior in ABA? ›

It is important that an individual's treatment plan has goals following these 7 dimensions: 1) Generality, 2) Effective, 3) Technological, 4) Applied, 5) Conceptually Systematic, 6) Analytic, 7) Behavioral.

What are the three types of behavioral measures used in research? ›

Several types of behavioral measures are shown, including: behavioral trace, behavioral observation, and behavioral choice.

What is a behaviour observation scale? ›

A behavioral observation scale measures behaviors that you want the employee to achieve. The scale portion means it's not a yes/no situation but rates the employees on a scale. For instance, a five-point scale would ask the manager to choose among the following for how often an employee exhibits each behavior.

What is the most common technique of Behavioural assessment? ›

Interview Method: This is the most common form of behavioral assessment where the psychologist interviews the individual to assess the behavioral changes in the candidate.

What is the most common method of measuring attitude? ›

1. Attitude Surveys. This is the most commonly used technique for measuring attitudes. In an attitude survey, the investigators provide a questionnaire or ask a series of questions on the telephone.

What are the three measurement techniques? ›

1.2. 3 Measurement Techniques
  • Common instruments used in Physics are: Metre rules - to measure distance and length. Balances - to measure mass. Protractors - to measure angles. ...
  • More complicated instruments such as the micrometer screw gauge and Vernier calipers can be used to more accurately measure length.


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